Download our Ecommerce Accessibility: 

2025 Readiness Snapshot 

 

Can Everyone Complete Checkout? 

Group 5300 (1)

 

Discover the 2025 exclusive readiness snapshot of accessibility in the ecommerce industry

This study compiles the results of audits carried out the most visited websites in France, Germany, Spain, Italy and UK across the 5 main pages of the ecommerce journey: Product Listing Pages (PLP), Product Detail Pages (PDP), Cart, Delivery, and Payment.

Download the Ecommerce Accessibility Report

The objectives of this report

  1. 1

    Measure the real state of accessibility in ecommerce.

  2. 2

    Identify the most common barriers for users with disabilities.

  3. 3

    Drive awareness and accountability across the digital ecosystem.

Key findings 

Frame 26086591 (2)

 

of e-commerce sites audited don't have accessible checkout flows. 
(scoring 7.5/10 or below)
Frame 26086592 (2)

 

of e-commerce sites audited allow users to complete checkout without critical accessibility barriers. 
(scoring above 9/10)